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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Colette McKelvey

August 9, 2024

5  out of  5
rating by Colette McKelvey
"Shannon Barr is top notch! She is knowledgeable , honest and truly invested in her customers!"
We responded:
"Thank you Colette! Appreciate you stopping by my business page!"
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K K

August 6, 2024

5  out of  5
rating by K K
"I visited Shannon's office to ask some questions about my insurance and was very impressed with her (and her staff). I decided to transfer all of my State Farm policies over to Shannon's office. I am so glad that I did. I really appreciate her knowledge, communication skills, reliability, and pleasant demeanor."
We responded:
"Thanks Kia! Always a pleasure to speak with you! Have a great rest of your summer. Shannon"
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Frank Koniszewski

August 2, 2024

5  out of  5
rating by Frank Koniszewski
"I have nothing but good things to say about the service and pricing I have received from this office. Shannon and her team are quick to answer the phone and spend the time to make sure you get what you need done in a timely manner. I highly recommend this office for any of your insurance needs."
We responded:
"Frank, It was good to catch up with you today! I look forward to our future conversations. Thank you for stopping by my google page! Shannon"
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J C

August 2, 2024

5  out of  5
rating by J C
""Like a good neighbor, State Farm is there." It would not surprise me one bit if Shannon or one of her team suddenly popped up like in the commercials just from me typing that. That is the type of exceptional service that you receive from this agency. I initially talked to Amajah, and knew instantly that this was an agency I wanted to do business with. Her professionalism coupled with her genuinely caring attitude made a great first impression. She actually took her time going through the intake with me, holding a real conversation, answering all my questions, and not just rushing me through like you get with most places. When I went to the office the next day to finish signing all the required documents, meeting with Shannon I received this same level of service. It wasn't just a rush to get me in and out. She was very welcoming and took the time to get to now me a bit, and to see if there was anything more she could do to help me. Not just trying to sell me more products, but genuinely wanting to better serve me. I've never experienced this level of service with any insurance company I've dealt with over the years. You'd be hard-pressed to find this level of service in any industry. Every time I've had occasion to speak with Shannon or Amajah it has always been a pleasure, so much so that whenever someone cuts me off in traffic there is a tiny part of me that's a bit disappointed I didn't get bumped just enough to have to make a call to them. Most importantly they worked with me to make sure I had everything I needed, and to get me the best possible prices for my coverage. Shannon was also helpful in giving me information on how I can get further discounts on my policy. She wasn't just out to make the most money possible off of me, which is what my experience has been in the past with other companies. All that said I can see myself doing business with this agency for a long time."
We responded:
"James, Thank you so much for highlighting Amajah's professionalism and caring nature. She and Elizabeth dedicate themselves to getting it right. We feel that insurance should not be scary and is a conversation. We know it is a privilege when we are chosen to insure what is important to folks. Thank you for choosing State Farm and my office! We will be here for you for years to come. Shannon"
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Michael Capano

July 31, 2024

5  out of  5
rating by Michael Capano
"I have been using State Farm insurance for my truck and my house. Shannon and Elizabeth are very professional and help me with all my questions. I never have to worry about being overcharged for insurance. I recommend Shannon Barr at State Farm insurance."
We responded:
"Michael, thank you for stopping by the office today. It is always good to see you and catch up! Call if you need anything! Shannon"
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Catherine King

July 31, 2024

5  out of  5
rating by Catherine King
"From the moment I stepped into Shannon's state farm location, I just KNEW I made the right decision to pick her as my car insurance agent. Based on my sons Word, about Shannon, that was enough for me to choose Shannon. Yet my own experience, based on just a few days of our contact , my thought was a "YES!, I made the right choice!" For me, I want to see, speak and know my agent for "peace" . God forbid, I need to call Shannon. Right from the first phone call i made to Shannon, she already gave me personal service. If you are looking for price, what she quotes you, is competitive. If you are looking for personal service, she sets the bar."
We responded:
"Cathy we are so happy you called my office! It was great meeting you in person and helping you choose the right coverage for your car. If you need anything, just call. Welcome to State Farm. Shannon"
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Alyssa Svoboda

July 30, 2024

5  out of  5
rating by Alyssa Svoboda
"Shannon and Elizabeth are amazing! I have my life insurance with Shannon's office and they were so helpful in the process. They are very knowledgeable and were there to answer any questions I had! I recommend them to everyone!"
We responded:
"Alyssa we were so glad to help you with this most important decision. We look forward to being here for you for years to come!"
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Teddie Ruchalski

July 25, 2024

5  out of  5
rating by Teddie Ruchalski
"I have been with Shannon and her office for a number of years and have always been treated with respect. I recently moved to Florida and even though I can’t use their office I am still with State Farm. Thank you all for the service you have extended to me and my daughter. Best wishes to all♥️"
We responded:
"Thanks Teddie! We will miss you! Enjoy the sunshine in Florida! Shannon"
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CandJ Monroe

July 24, 2024

5  out of  5
rating by CandJ Monroe
"This is one of the best insurance companies I have ever had. The peolple are helpful and friendly. You can tell they really care!"
We responded:
"Thanks Jim! It's always a pleasure to see and talk with you. Shannon"
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Dre Dre

July 23, 2024

1  out of  5
rating by Dre Dre
"So I been with Shannon since 2021 my Insurance went up five dollars this year I dealt with it then this month it went up again by $30 never in my life have I had my insurance go up for no reason when I called I spoke with an améisa or something like that believe she was black and Puerto Rican maybe mixed with glasses who told me that it was a company increase i told her I cannot afford that and that was too much I don’t understand why it would go up 30 bucks Can you please fix that she then told me that she couldn’t help me and she no it’s hard! Like what. I said ok then I’m canceling it she then said she needed proof of my current insurance to cancel it she was so rude over the phone and didn’t try to help me nor lower it at all. This girl was so rude I had to pull up to the location when I got there a nice white women I think Elizabeth cancelled it with no problem this girl then asks me “why youtakin pictures of me?” And I wasn’t taking photos I was recording because she was so rude over the phone that I did not trust the situation and I wanted to make sure I had proof she was yelling and making accusations that weren’t even true I don’t understand how you can allow someone like this to work at your company and be rude to customers and talk to them like there trash her job was to keep me to help me not to be rude and tell me she couldn’t help me that’s not how you keep people that doesn’t make me want to keep spending my money with you the disrespect was at a ultimate high I’ve been with Shannon so long the fact that I even have to change My insurance was crazy but talkin to her the way she spoke to me made me wanna leave even more my original goal was to just have it fixed but now you lost me. Get you some more Elizabeth’s because people like her is why people leave"
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Joe Landers

April 1, 2024

5  out of  5
rating by Joe Landers
"Elizabeth is great she explains things very thoroughly! Always gets back to me very quickly. Easy to work with!"
We responded:
"Thank you, Joe, for letting us know how we are doing. Elizabeth is very knowledgeable and cares deeply about our customers. Thanks for stopping by our page. Shannon"
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John Barr

March 7, 2024

5  out of  5
rating by John Barr
"This review is long overdue. Last May 2023 I suffered a great personal loss. I lost all my personal possessions due to unforseen circumstances. Two weeks prior I contacted my State farm agent Shannon Barr and requested to cancel my renters insurance. At this time I thought this was a big waste of money (about $125.00 a year premium) After speaking with Shannon she explained to me this was to protect me from unforseen circumstances. She took the time to carefully explain the benefits of renters insurance. Thank God I listened because Shannon and State Farm literally saved me financially. My advice to anyone renting please take the time to contact Shannon and ask questions. Hopefully you will never find yourself in my situation but if you do this could literally save you financially 💯. Thank you Shannon Barr for looking out for me and my family. Sincerely John Sullivan 🙏"
We responded:
"Thank you, John, for sharing your story. I am glad the renter's insurance was in place, when you needed it. You've been a valued customer for years and I am always happy to speak with you regarding questions, your concerns and coverage. Always here for you... Shannon"
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Kathleen Crudo

February 20, 2024

5  out of  5
rating by Kathleen Crudo
"We’ve had Shannon handle our homeowners insurance for some time. We had our auto with AARP- The Hartford. Their rates went up each year so we contacted Shannon and she was able to get us a better deal for home and car. Great person to do business with"
We responded:
"Kathy, I am so glad I now cover your cars. The bundle discount really helps to save on both the home and the car insurance. Thanks for dropping by my page! Shannon"
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joseph macpherson

April 26, 2023

5  out of  5
rating by joseph macpherson
"Shannon is very good to deal with. Shannon is a people person and treats people as such. It has been a breath of fresh air to have the old school friendly thorough service that takes the time to answer any questions. Joe"
We responded:
"Joe, It has been a pleasure getting to know you and your insurance needs. Welcome to my agency and thanks for stopping by my business page! Shannon"
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Gary Sacks

March 24, 2023

5  out of  5
rating by Gary Sacks
"Shannon and Elizabeth are such a pleasure to deal with. AMAZING customer service. I would recommend them to all who are looking for insurance."
We responded:
"Thanks Gary! It was great to speak with your today. We were happy to make those changes for you! Shannon"
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Roland Calingasan

March 22, 2023

5  out of  5
rating by Roland Calingasan
"Shannon and Elizabeth: outstanding service and personable help. Thank you!"
We responded:
"Thank you Roland! We are here to help for all your insurance needs! Shannon "
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Maria Liaquat

February 2, 2023

5  out of  5
rating by Maria Liaquat
"Always helpful. Elizabeth is always there to help us with our issues and handles it very well. Good team."
We responded:
"Thanks Maria! Elizabeth loves helping our customers and is a blessing!"
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Francis Theodore

January 3, 2023

5  out of  5
rating by Francis Theodore
"My experience over the past years have been nothing but positive and very fast responses"
We responded:
"Thanks Frank!! Happy New Year to you! :) Shannon"
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Shawna Gallagher

November 29, 2022

5  out of  5
rating by Shawna Gallagher
"We just signed on for first home and changed auto and the team has been great! We quoted four places and Shannon's team/State farm came out ahead for pricing and coverage. Shannon even came out to take pictures when our work schedules were tight around the holidays and walked us through everything easily to get a bundled policy quote."
We responded:
"Shawna welcome to my agency! I was happy to help out and am thrilled you have better coverage for a better price. Call anytime with any question(s)! And thanks for dropping by my Google page and leaving a review! Shannon"
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fitzy D

September 18, 2022

5  out of  5
rating by fitzy D
"Shannon is the best agent ever! All around awesome service!!"
We responded:
"Fitzy, It's always a pleasure to speak with you! Thanks for dropping by my page! Shannon"
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James Shepard

September 7, 2022

5  out of  5
rating by James Shepard
"Shannon has always had our best interests in mind when working with us. Every time we needed something whether it was business related or just giving a listening ear, she has always made time for us. We recently moved back to VA and one of our biggest regrets is having to leave her agency. She will forever be in our family. With great love the Shepard"s."
We responded:
"Thank you James and Marshae for including me in your family. The feeling is mutual! I will miss seeing you both. You are very special people and I have been blessed to get to know you. I look forward to hearing all the updates when you come back to visit NY. I will always be your Good Neighbor! Shannon"
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Kermit Salfi

September 6, 2022

5  out of  5
rating by Kermit Salfi
"OUTSTANDING CUSTOMER SERVICE!!...Elizabeth VanFossen..is an excellent employee and represents your agency with the utmost professionalism"
We responded:
"Thank you Kermit! I wholeheartedly agree! My customers adore her. 🙂 Shannon"
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patrick ravida

August 26, 2022

5  out of  5
rating by patrick ravida
"Since switching to State Farm with Shannon my insurance rates have been the lowest in years! I highly recommend Shannon Barr!"
We responded:
"Thanks Patrick! I am grateful for your business and trust over the years!"
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Michael Sunkes

August 19, 2022

5  out of  5
rating by Michael Sunkes
"Elizabeth & Shannon are great. If you are looking to get your insurance cost lower give them a call their rates have always been great for me!"
We responded:
"Thank you David! We make it a priority to offer every discount available. I appreciate your feed back! 🙂 Shannon"
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Lucas Fiedler

August 12, 2022

5  out of  5
rating by Lucas Fiedler
"I can not say enough about my agent, Shannon Barr, and State Farm as a whole! Elizabeth at Shannon’s office is a joy to work with and has been to my aid with ease and calm! Would gladly recommend them to any client!"
We responded:
"Lucas, we are glad you chose State Farm and my agency! Our motto is, Keep it simple, tell the truth and do what's right. I agree with you on how Elizabeth loves to help our families! Thanks for your business and trust! Shannon"